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Contact HSBC
Contact HSBC Philippines
 | E-mail us |
| Security and confidentiality of your account is important to us. Please read our Privacy and Security Statement. | |
| To e-mail us, please fill out the details of your query or feedback. As information submitted through this form is not encrypted during transmission, it is important that you do not provide your account or credit card numbers to convey any confidential information or banking instructions in the 'Your Message' section. For account-related queries and instructions, please log on to HSBC Personal Internet Banking. To maintain security and confidentiality of your account, we will not action any account-related queries and instructions received through this form. |
 | Call us |
| HSBC Advance Call Center | (02) 85-800 or (02) 976-8000 or 1-800-888-0000* |
| HSBC Premier Call Center | (02) 85-808 or (02) 976-8080 or 1-800-1-888-4722* |
| Credit Card Call Center | (02) 85-800 or (02) 976-8000 or 1-800-1-888-8555* |
| HSBC Savings Bank Call Center | (02) 85-800 or (02) 976-8000 or 1-800-1-888-8555* |
| HSBC and HSBC Savings Commercial Banking Call Center (for corporate concerns only) | (02) 85-878 or (02) 976-7878 or 1-800-1888-5878* |
*for PLDT users only.
| Visit us |
Your feedback is important to us
At HSBC, we are committed to the delivery of excellence through the highest customer service standards. If for any reason you are not satisfied with any aspect of our service, we want to hear from you. We will then make the relevant inquiries and aim to put matters right as soon as we can. Where appropriate, we will also take the necessary steps to prevent problems happening again.
Whether you are providing feedback, paying a compliment or making a complaint, your input is the key to inspiring our products and services.
E-mail us
Call us
Visit us
Write to us:
The Manager
Customer Relations Unit
9/f HSBC Centre, 3058 Fifth Avenue West
Bonifacio Global City, Taguig City 1634 Philippines
