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HSBC Phonebanking Procedures
Dial your way to fast, safe and convenient banking services.
Call (02) 85-800 or (02) 976-8000 to check account balances or inquire about your latest transactions. You can also transfer funds, pay bills, order check books or inquire about bank rates. Experience the convenience of 24/7 banking without leaving your home.
HSBC Main Bank
To get your deposit account balance
To inquire about your recent transactions
To block a lost card
To request for a statement
To place a funds transfer request
To pay for bills
HSBC Savings Bank
To get your deposit account balance
To inquire about your recent transactions
To block a lost card
To request for a statement
To place a funds transfer request
To pay for bills
HSBC Credit Cards
To activate your HSBC credit card
To get your credit card updated balance
To inquire about your latest payment
To inquire about your recent transactions
To block a lost card
To inquire about rewards points or miles
To redeem your rewards points
To request for a copy of your statement
Getting Started
Don't know your phonebanking PIN? Follow these simple instructions to get your initial Phone Banking PIN:
Step 1: Press 1 (HSBC) or 2 (HSBC Savings Bank)
Step 2: Press 1 (Bank) or Press 2 (Cards)
Step 3: Input Phonebanking Number, or Account Number, or Credit Card Number
Step 4: Press #
Step 5: Press 2
Step 6: Request PIN from Customer Service Associate
Member: PDIC. Maximum Deposit Insurance for Each Depositor P500,000
