HSBC's Starbucks Rewards Promo Mechanics

1. HSBC's Starbucks Rewards Programme (the "Promo") is a Bonus Points rewards promotion open to all primary and supplementary cardholders of any HSBC credit card locally issued by HSBC Philippines (hereinafter referred to as "Cardholders").
2. Promo period is from October 1 to November 30, 2012 ("Promo Period").
3. Cardholders may redeem their preferred Starbucks product from October 1, 2012 to January 31, 2013. ("Redemption Period") only.
4. Cardholders can qualify to redeem any of the following "Starbucks products" under this promo:
   • any tall Starbucks handcrafted beverage of his/her choice plus one add on (except bottled beverages, bottled water and fruit juices); or
   • a 3-pack Starbucks VIA™ Ready Brew (Colombia, Italian Roast or Decaf Italian Roast);
5. To qualify for the Promo, Cardholders must make a single receipt purchase of at least Php2,500 ("qualified transactions") on his/her HSBC credit card within the promo period. Purchases may be for straight retail transactions or installment transactions.
6. The following are excluded from this promo:
   • Foreign currency transactions
   • Other transactions with no credit card charge slip such as, but not limited to: Auto Charge, Balance Transfer, Cash Advance, Internet and Mail Order/Telephone Order.
   • Charge slips which were transacted in relation to business transactions will not be honored.
   • All casino transactions will not be honored for redemption.
   • Starbucks will not honor redemptions using official receipts or the HSBC Statement of Account.
   • All Petrol/Gas transactions will not be honored for redemption.
7. HSBC Premier MasterCard credit cardholders earn one (1) Bonus Point for every Php 5 spent while HSBC Advance Credit Card, HSBC Red MasterCard, HSBC Platinum, Gold and Classic Cardholders earn one (1) Bonus Point for every Php 10 spent.
8. Upon redemption of a Starbucks product, bonus points earned by a qualified transaction shall be deemed as redeemed upon redemption of a Starbucks product.



Credit Card Type	Promo Requirements Per Redemption
HSBC Premier MasterCard	Charge slip worth P2,500 + 500 Bonus Points
All other HSBC Credit Cards	Charge slip worth P2,500 + 250 Bonus Points

The Bonus Points* to be deducted will be taken from the earned Bonus Points of the same "Qualified Transaction."
*to be deducted on a monthly basis



9. To redeem any one of the Starbucks products under this Promo, the Cardholder must present his/her HSBC credit card and one (1) valid and original credit card charge slip of qualifying transactions at any Starbucks branch in the Philippines.
1. In compliance with DTI rules and regulations, surrendering of original charge slips shall not be required
2. Starbucks shall secure the following information as printed on the charge slip presented: credit card number, transaction date, transaction amount and approval code.
3. Starbucks shall stamp on the original charge slips with the Starbucks logo and return the slip to the cardholder. Once stamped, the charge slip may no longer be used for redemption.
10. Upon redemption, the HSBC credit card will be validated against the credit card charge slip presented. The credit card details on the charge slip must match with the HSBC credit card presented. Redemptions will not be honored if the Cardholder is unable to present his/her HSBC credit card, or if credit card details on the charge slip do not match the details in the HSBC credit card presented.
11. Cardholders have the option to upsize their redeemed tall Starbucks handcrafted beverage. To upgrade, cardholders must pay:
1. P15 for a single upsize (from tall to grande)
2. P30 for a double upsize (from tall to venti)
12. Redemptions are not eligible for a Starbucks planner sticker.
13. This offer cannot be availed of in conjunction with other promotions of HSBC or Starbucks.
14. Corporate Cards and Debit Cards cannot be used for the Promo.
15. Splitting of a single transaction for the purpose of generating multiple charge slips is prohibited. Redemptions from such charge slips shall be deemed fraudulent.
16. Faded charge slips will not be honored for redemption. The following details should be clear: credit card number, transaction date, transaction amount and approval code.
17. Only one (1) charge slip issued by a particular merchant on a given day can be used by the Cardholder to redeem the Starbucks product.
    1. If two (2) or more charge slips were issued by the same merchant on the same day, the Cardholder can only use one (1) charge slip to redeem the Starbucks product.
    2. The remaining charge slips will no longer be honored for the purpose of the Starbucks Rewards Programme.
    3. The amount of Php165 shall be charged to the Cardholder's credit card account for Starbucks products redeemed through the use of the remaining charge slips.
18. Should the Cardholder cancel the Qualified Transaction used for redemption at a later date, HSBC shall charge the amount of Php165 to the Cardholder's credit card account.
19. Similarly, if his/her redemption is found to be fraudulent, such as but not limited to: duplication of charge slips and/or splitting of one (1) transaction into several approvals/charge slips; or is not eligible under, or violates, these terms and conditions, HSBC shall charge the amount of Php165 to the Cardholder's credit card account.
20. HSBC and/or Starbucks shall not be obliged to recognize or replace any unissued, misplaced, lost, stolen, or faded charge slips.
21. In case of dispute in respect of the Cardholder's eligibility, coverage of dates, fulfillment, etc., HSBC's decision shall prevail. All questions or disputes regarding the Cardholder's eligibility for the Promo or for any redemption shall be resolved by HSBC with concurrence of DTI. Any dispute concerning the products and services of Starbucks shall be settled directly between the Cardholder and Starbucks and HSBC.

Per DTI NCR Permit No. 9800. Series of 2012.