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Today, make a greener statement: Moving from paper to e-Statements in 2015


Moving from paper credit card statements to e-Statements

At HSBC, we take our responsibility to you and the environment seriously. That's why this 2015, we're moving from paper/printed statement to e-Statement for your HSBC credit card. With e-Statements, you can receive your statements in the most convenient, secure, and eco-friendly way. You can view, download, and print a free electronic version of your credit card statement that looks just like the paper version you receive by mail.

Features and Benefits

You won't miss paper statements with these e-Statement benefits:

  • Get your statements on time via email and online banking* so you won't miss out on your payment due dates
  • No more lost, damaged, or misplaced statements
  • Safe and secure - delivered to your email in password-protected PDF form
  • Receive email and text message notifications every time your e-Statement is ready
  • Save trees by reducing paper consumption

* Requires access to online banking. Not yet registered? Register now

What do you need
to do?

Help us ensure that you will receive your e-Statements on time

Update your:

  • Email address

  • Mobile phone number


(02) 85-800
(02) 976-8000

Get started with
online banking

Not yet registered for online banking? Sign up here for fast, easy online access to your accounts and e-Statements

Register for online banking

What happens next?

We will contact you again soon to confirm when you will start receiving e-Statements and to explain the features to you in detail. In the meantime, we will continue to send you paper statements.

What do you need to do?

Please help us ensure that you will receive important notifications about your e-Statement. Update your chosen email address and mobile number by calling Customer Services at (02)85-800 or (02) 976-8000 or by sending an email to

Help & Support

Any questions?

We're here to help you should you have any questions about e-Statement.