Top of main content
Pregnant women on phone and computer; images used for HSBC Philippines Online Medical Support page

Online medical support

Access healthcare services from the comfort of your home
 

We understand the concern you might have about getting healthcare during the Community Quarantine period especially for non COVID-19 related cases. Purchasing medicine, medical supplies and other personal healthcare items may also be a challenge as we practice social distancing and follow the Community Quarantine guidelines. 


Through all of this, we would like to remind you to keep yourself healthy and safe. That's why we have come up with this list of online health services. All of these sites allow you to use your HSBC credit card to buy medicine and other supplies, and book online medical consultations from the safety of your home. You may use your HSBC Credit Card at the following:

Online Medical Delivery

Aide

A reliable and trustworthy home health care platform where you can have your medicines delivered.

Order from: www.aide-app.com or download the app.

Healthy Options

Get everything from snacks to supplements, vitamins and other natural products. Delivery is within Metro Manila, Cainta, and Antipolo only for a minimum purchase of Php1,500.

Order from: www.shop.healthyoptions.com.ph

MedExpress

Order prescription and over the counter medicines and have them delivered in the convenience of your home. Offers free delivery for orders Php1,000 and above. You may pay using your credit card upon delivery.

Order from: www.medexpressdrugstore.com.ph

Online Medical Consultation

Cardinal Santos

Now healthcare is made easy by e-consultations. Access top medical specialists and meet via video chat.

Book here: www.csmceconsult.com

KonsultaMD

Get immediate medical attention and connect with skilled and licensed doctors. You can also purchase their flexible and affordable plans.

Book by calling: (02) 7798-8000 or visit: www.konsulta.md

Medifi

Telehealth services that let you remotely connect with your doctors to undergo secure and meaningful online medical consultations.

Book here: www.medifi.com or download the app

Online Safety Tips:

We would like to ensure your safety while you are conveniently shopping online. Please ensure to follow these safety reminders for all online transactions:

  • Never share your personal and credit card information through email, phone or SMS
  • Verify whether the websites or individual sellers are legitimate merchants, especially those being shared on social media
  • Choose websites that are secure (with padlock) indicating HTTPS protocol
  • Use strong passwords when setting up an account with the merchant
  • Do not shop using public hotspots
  • Take time to read the privacy notices and T&Cs, especially for sellers who will save your personal and credit card information, to keep your data safe

Visit: https://www.hsbc.com.ph/help/security-reminders/ for more information.

We sincerely hope you stay safe and healthy during these trying times.

Disclaimer:

Due to the high volume of deliveries at these online shops, please expect some delays in the processing of your orders. To minimize this, please plan your orders ahead of time.

Also, ensure to practice social distancing and proper disinfection procedures for all deliveries.