Register for Online Banking

Read through the online banking Terms & Conditions, check the box for "I accept the Terms & Conditions", then click continue.

Verify Identity by using your Debit Card Number and ATM PIN, Credit Card Number & Credit Card PIN, or your Phone Banking Number & Phone Banking PIN.

Debit Card
- Choose Debit Card account number in Registration Method, type your 12-digit deposit account number, enter the issue number (1-digit number found on the bottom right side of the Debit Card) and input your Debit Card PIN. Click Continue.

Credit Card
- Choose Credit Card number in Registration Method, type your 16-digit credit card number and input your Credit Card PIN. Click Continue.

Phone Banking Number
- Choose Phone Banking Number in the Registration Method, type in your 10-digit Phone Banking Number and input your Phone Banking PIN. Click Continue.

Create your unique username, memorable question and password.

Set up your two security questions and answers which you can use to reset log on credentials in case you forget.

Once registration has been completed, a confirmation page will appear to show you've successfully registered to HSBC Online Banking.

Activate your credit card via phone by calling our hotline at (02)8858-0000 or (02)7976-8000 and follow the voice recording. We will send an SMS OTP to your registered mobile number to complete the process.

You can also activate via SMS by texting HSBC<space>LAST 4 DIGITS OF YOUR CARD<space>LAST NAME<space>BIRTH MONTH & YEAR in MMMYYYY format (ex. JUN1985) to 09221001010 using your registered mobile number (SMS charges apply).

Activate your debit card via your branch of account's Automated Teller Machine (ATM). Insert your debit card and enter the default PIN. Change your PIN by following the screen prompts. For your safety, destroy the paper containing the default PIN.

The issue number is a 1-digit number found on the bottom right side of the Debit Card.

Deposit and Credit Card accounts are eligible for online banking Registration. If you have another type of account, e.g. loans, joint accounts, etc., you may still register for online banking by using your Phone Banking Number & Phone Banking PIN.

Here are some of the key features of our online banking service¹:

All your accounts in one place

• See a detailed view of your balance and transactions, for all your accounts.

Move money with ease

• Whether you're transferring funds between your accounts or paying bills, online banking makes it simple. Conveniently transfer Philippine Peso funds to other local bank accounts via PESONet² – free of charge.

Pay bills online and get rewarded

• With just a few clicks, pay bills to over 50 payee companies pay bills. You can even pay using your qualified HSBC credit card and earn Bonus Points to redeem rewards.

Switch to paperless

• If you switch to online statements, you can view or download them whenever you want.

Security as standard

• Log on and know that your accounts and transactions are safe.

International banking

• If you're a Premier or Advance customer with accounts in other countries/regions, you can see them all side-by-side in online banking.

¹Access to HSBC Online Banking requires internet connection and is available in countries/regions where regulations allow.

²List of PESONet Participant Banks here

Our online banking service is protected by industry-leading security technologies, providing the strongest defence against unauthorised access. We offer two log-on options for your convenience.