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Report a lost or stolen card

Contact us immediately if your card has been lost or stolen

HSBC Premier customers

(02) 8858-0800 or (02) 7976-8080

+1-800-1-888-4722 domestic toll-free for calls outside
Metro Manila through PLDT landlines

+ (International Access Code) 800-100-85-808 international toll-free for selected countries/regions

HSBC credit card or Personal Banking customers

(02) 8858-0000 or (02)7976-8000


+1-800-1-888-8555 domestic toll-free for calls outside Metro Manila through PLDT landlines


+ (International Access Code) 800-100-85-800 international toll-free for selected countries/regions