Top of main content
Man hiking and looking over canyon; image used for HSBC Philippines Financial Wellbeing page

Financial Wellbeing

Manage your finances wisely

We are here to help

As one of the world's largest banking and financial services organization, HSBC's objective is to help you manage your financial affairs smoothly and without problems. Maintaining a balanced financial position can help you to have trouble-free loan repayments and sufficient savings to buy the things you and your family want.

Check out the articles below for helpful guides to help you balance your budget, manage your credit card, and pursue your personal financial health:

Money worries? Let us help you find a solution

At HSBC, we're committed to helping you overcome any financial difficulties that you may be experiencing. We will work with you to manage your payments as you go through difficult times whether that's due to an illness, a death in the family or other personal reasons. 

If you are unable to pay the overdue amount for your credit card, personal instalment loan or mortgage, contact us as soon as possible. 

If you would like to apply for a payment plan, download and complete the Payment Plan Application Form below and email it to to help us better understand your financial situation and find the right solution for you. Our Collection Associate will respond promptly to discuss your payment options.

Contact us:

Credit Control Service-Collections Department

Phone: (02)8858-5000(credit card) or (02)8858-5800(loan)


Opening Hours: 8:30a.m-5:30p.m,Monday-Friday

If you'd like more assistance, don't hesitate to get in touch with us

Looking for something else?

go to Customer guide page

Know more about HSBC products and services

Here’s an easy way to share your thoughts, stay informed and join the conversation. Follow us: