What is HSBC Safeguard?

In today's increasingly connected world, it's more important than ever to ensure your security - especially when it comes to banking. That's why we're introducing HSBC Safeguard: a series of initiatives designed to provide better protection for all of our customers from fraud and financial crime across our global processes and systems.

Information is key to protection

Our systems and processes rely on us having the most up-to-date information about all of our customers. Soon you will be asked to do one or all of the following:

  • confirm or update your existing personal or business details
  • provide some new information which may include submission of original documents

 

We understand that this may cause some inconvenience, and we apologise in advance for this, but we will work with you to ensure the process is as simple and straightforward as possible. 

Next Steps

You don't need to do anything until we get in touch. When we contact you, we'll tell you what you need to do next.

For more information on the initiative and why we're doing it, visit HSBC Safeguard.

Make banking safer
Learn more about financial crime
Providing additional information
Why providing information is important

HSBC Safeguard FAQs