Credit Card eStatement | Credit Cards Features- HSBC PH

Home
Credit Cards
Features
eStatement

Switch to email statement

Your HSBC Credit Card statements delivered to your email. With email statement, you can receive your statements in the most convenient, secure, and eco-friendly way. You can view, download, and print a free electronic version of your credit card statement that looks just like the paper version you receive by mail.

Benefits

Safe and easy

Your email statement is sent as a password protected PDF file that you can download anytime.
Fast and convenient

No more waiting for the postman. An SMS notification will be sent to your mobile number once your email statement is available after your cut-off date.

Stay online and do more offline

Save time rummaging through your files to look for a statement.
Eco-friendly

Save trees by reducing paper consumption and carbon footprint.

Support sustainability

There are a lot of ways to help end climate change, and it all starts with you. Convert to eStatement from July 20, 2022 – September 16, 2022 and get 1,000 bonus points, 2,000 bonus points, or a Php50 rebate that you can use to donate a tree via One Tree Planted, a charitable organization that focuses on global reforestation. One Tree Planted has planted 40M trees with partners in more than 43 countries and counting.

Learn more about One Tree Planted by visiting onetreeplanted.org.

Terms and conditions apply. DTI Permit No. FTEB-147736 Series of 2022.
Card Type	When you convert to eStatement	How to switch to eStatement
Premier Mastercard	1,000 bonus points	Call your Relationship Manager or call us at (02) 8858-0800 / (02) 7976-8080
Red Mastercard Advance Visa Gold Mastercard	1,000 bonus points	Fill out eStatement Form by clicking the red button below or call us at (02) 8858-0000 / (02) 7976-8000
Classic Visa Classic Mastercard	2,000 bonus points	Fill out eStatement Form clicking the red button below or call us at (02) 8858-0000 / (02) 7976-8000
Platinum Visa Rebate Gold Cash Back	Credit PHP50	Fill out eStatement Form by clicking the red button below
	Donate PHP50 credit to One Tree Planted	Call us at (02) 8858-0000 / (02) 7976-8000

There are a lot of ways to help end climate change, and it all starts with you. Convert to eStatement from July 20, 2022 – September 16, 2022 and get 1,000 bonus points, 2,000 bonus points, or a Php50 rebate that you can use to donate a tree via One Tree Planted, a charitable organization that focuses on global reforestation. One Tree Planted has planted 40M trees with partners in more than 43 countries and counting.

Learn more about One Tree Planted by visiting onetreeplanted.org.

Terms and conditions apply. DTI Permit No. FTEB-147736 Series of 2022.
Card Type	Premier Mastercard
When you convert to eStatement	1,000 bonus points
How to switch to eStatement	Call your Relationship Manager or call us at (02) 8858-0800 / (02) 7976-8080

Card Type	Red Mastercard Advance Visa Gold Mastercard
When you convert to eStatement	1,000 bonus points
How to switch to eStatement	Fill out eStatement Form by clicking the red button below or call us at (02) 8858-0000 / (02) 7976-8000

Card Type	Classic Visa Classic Mastercard
When you convert to eStatement	2,000 bonus points
How to switch to eStatement	Fill out eStatement Form clicking the red button below or call us at (02) 8858-0000 / (02) 7976-8000

Card Type	Platinum Visa Rebate Gold Cash Back
When you convert to eStatement	Credit PHP50
How to switch to eStatement	Fill out eStatement Form by clicking the red button below

Card Type
When you convert to eStatement	Donate PHP50 credit to One Tree Planted
How to switch to eStatement	Call us at (02) 8858-0000 / (02) 7976-8000

Ready to sign up?

Fill out an online form in as short as 2 minutes.

Frequently asked questions

eStatement is your credit card and bank statement in PDF form that is sent on a monthly basis (for credit card, every cut-off date) to your email address registered with HSBC. Adobe Acrobat Reader is required for viewing, printing and saving the eStatements. You can download Acrobat Reader free of charge from the Adobe website, if needed.

This is HSBC’s initiative to ensure you receive your statements in the most convenient, secure, and eco-friendly way possible. By having an eStatement, you will enjoy the following benefits:

Get your statements on time via email and online banking so you won’t miss out on your credit card payment due dates and bank account’s latest balances.
No more lost or misplaced statements
Safe and secure, delivered to your email in password-protected PDF form
Receive text message advice every time your eStatement is ready
Save trees by reducing paper consumption

Please help us ensure that you will receive important notifications about your eStatement. Update your chosen email address and mobile number by calling Customer Services at (02)8858-0000 or (02)7976-8000 or by sending an email to hsbc@hsbc.com.ph. This is important to ensure your eStatements reach you in a timely manner.

There is no fee to subscribe or use the eStatement service. It is free of charge!

There is no function for password reset currently. However, all you have to do is refer back to the welcome message sent to your email, which includes pre-defined password information. If you need help and support, please call Customer Services at (02)8858-0000 or (02)7976-8000 or send an email to hsbc@hsbc.com.ph.

Since the eStatement is sent with password protection, only you will be able to view the statement. Please make sure that only you know about the details needed for your eStatement password. For your benefit, please ensure that your chosen email to which your eStatement will be sent has sufficient security settings and that only you know your email password.

No, your payment due date and bank account statement date remains the same.

You will receive a text message notification that your eStatement has been delivered to your registered email address. To ensure you receive your eStatements and to avoid the eStatements from being directed to your spam or junk folders, we suggest that you add HSBC’s eStatement email address to your address book/contact list.

Yes, you may request for statements up to 3 months prior to your last billing date to be sent to your registered email address at no charge. If you wish to keep a record of the eStatements, we recommend you save and/or print them and store them securely. To make a request, please call Customer Services at (02)8858-0000 or (02)7976-8000 or send an email to hsbc@hsbc.com.ph.

If you wish to continue receiving credit card and bank paper statements, please call or email Customer Services. Call us at (02)8858-0000 or (02)7976-8000 or send us an email to hsbc@hsbc.com.ph for help & support.

Please call Customer Services at (02)8858-0000 or (02)7976-8000.

We will contact you to confirm when you will start receiving eStatements and to explain the features in detail. In the meantime, you will continue to receive paper statements. If you are ready to switch to eStatements, please call Customer Services at (02)8858-0000 or (02)7976-8000.

Should attempts to send your eStatement to your registered email address fail, please call Customer Service at (02)8858-0000 or (02)7976-8000.

You will still continue to receive your paper statements. Please call Customer Services at (02)8858-0000 or (02)7976-8000 to update your email address and request to receive your statements via email.