Terms and Conditions for Mastercard Travel Pass Airport Lounge Access
- You must hold a valid HSBC Premier Mastercard Credit Card issued by HSBC Philippines. No other cards are eligible.
- Each Primary or Supplementary HSBC Premier Mastercard Credit Cardholder and accompanying guest/s are entitled to access participating Travel Pass Airport Lounges at the current cost of USD32 per person, per visit (or equivalent overseas value).
- The cost must be paid using the HSBC Premier Mastercard Credit Card.
- Lounge access for children varies. The Travel Pass customer is advised to check the individual lounge description before travelling.
- Use of Travel Pass is not transferrable and Travel Pass customers may only use this while holding a valid HSBC Premier Mastercard Credit Card unless notified otherwise. The Travel Pass program may not be used by any person other than the eligible Travel Pass customer.
- Admittance to a participating lounge is conditional upon presentation of an eligible HSBC Premier Mastercard Credit Card. Please identify yourself as a Travel Pass customer at the lounge reception, together with a form of personal identification such as a passport or national identity card.
- In the event that you cancel your HSBC Premier Mastercard Credit Card, Travel Pass access will be cancelled from the effective date of that cancellation.
- HSBC and Travel Pass will not be liable to you and/or any third party for compensation or damages once you and/or any third party have been admitted to a participating lounge provided by the Travel Pass Airport Lounge Access service.
- HSBC and Travel Pass will not be liable to you and/or any third party for compensation or damages of any sort as a result of a termination of the Travel Pass service which occurs as a result of
- The termination of your HSBC Premier Mastercard Credit Card agreement; or
- The termination of the agreement between HSBC and Travel Pass to provide airport lounge access as an HSBC Premier Customer benefit, in accordance with these terms.
- For any lost, stolen or damaged HSBC Premier Mastercard Credit Cards please call the 24-hour Premier hotline at (02) 8858-0800 from Metro Manila, +1-800-1-888-4722 for calls outside Metro Manila through PLDT landlines, or (02) 7976-8080 or +800-100-85-808 from overseas. Please refer to www.hsbc.com.ph/contactus for international toll-free numbers. HSBC shall not be liable for the inability of a Travel Pass customer to access any Travel Pass lounge during the period that his/her HSBC Premier Mastercard Credit Card is being replaced.
- By participating in the Travel Pass program, the cardholder consents to any personal data being used in accordance with the Travel Pass Privacy Policy available at https://mastercardtravelpass.dragonpass.com/privacy-policy
- By using Travel Pass, each Cardholder agrees to and accepts the Travel Pass Conditions of Use. The Conditions of Use and additional information can be found online at https://mastercardtravelpass.dragonpass.com/terms-and-conditions The Travel Pass Conditions of Use will prevail over any other terms and conditions provided to you in relation to the use of Travel Pass.
- Travel Pass reserves the right at all times to make any changes to the Conditions of Use subject to giving you reasonable notice, via HSBC, as appropriate in the circumstances.
- In case of dispute related to Cardholder’s eligibly, HSBC’s decision will prevail.